Terms & Conditions
All orders are shipped within 1-2 business days if placed before the daily cut-off time.
Cut off time for Monday – Friday is noon EST. We do not ship on weekends and holidays.
Any orders received after noon EST on Friday will be shipped out the following business day beginning with Monday.
Our offices are closed every Saturday and Sunday, in addition to all US Holidays, December 24th, December 26th, December 31st, January 1st and January 2nd.
Orders shipped within the USA are sent via Fedex Ground (4 – 7 business days depending on the ship to location) unless you selected a different shipping option during your checkout process. Please note that once shipped, your tracking information will be emailed to you if the correct email address has been provided.
Should you have any questions with regards to the speed of overnight, priority or 2 day shipment, please contact FedEx directly prior to placing the order.
GRIN Real Nature offers the following return policy:
All sales are final and non-refundable. We do not offer refunds for shipping.
Monday-Friday 10am – 5pm EST. In case all the operators are busy, please leave us a detailed message, including your name and number, and we will get back to you as soon as we can. Please note we return the calls and voicemails in the order received. Our emails are returned within 24h on business day.